Sayj may collect the following information about you:Your name, gender and sexual orientation Your contact details: address, telephone number and email addressYour correspondence and communications with usOther publicly available personal data, including any which you have shared via a public platform This information may be collected when you make contact with us or register as one of our patients. ​

Sayj uses your personal data:To provide services to you With your agreement, to contact you Improving existing services and developing new services Where we have a responsibility or duty to use or disclose your information (for example in relation to your personal safety or safety of others.) However we will always communicate and be as open as possible.

Sayj is committed to keeping your personal data safe and secure. Your data will be stored and backed up in a secure location.​In the extremely rare event of a data breach, we will inform the Information Commissioners Office (and yourself if your data is involved) within 72 hours.

All Things Customer will only hold on to your data for as long as you are a customer and for as long as is necessary to provide support related reporting and trend analysis only. ​ If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions, some of your data will be held as required, even after it is no longer needed to provide the services to you. ​ Where All Things Customer are permitted to send you marketing communications, your contact information necessary for this purpose will be retained, for as long as you do not unsubscribe.

All Things Customer do not, and will not, sell your personal data to any third parties. However, in order to make certain services available to you, some of your personal data may be shared with an approved service partner. Before these service partners handle your personal data, it's ensured that they apply appropriate data protection and security controls. However, if those service partners act beyond our reasonable control, All Things Customer shall not be held liable for any damages caused by an action or omission attributable to them. Your personal data may be shared with law enforcement agencies, other governmental agencies or third parties if All Things Customer are required by law to do so.

At any time, you have the right: To request access to or a copy of any information which we hold about you To rectification of your information, if you consider that it is inaccurate To ask us to delete your information, if you consider that we do not have rights to hold it To withdraw consent to us processing your information To ask us to stop or start sending you offers and information about services To object to your information being processed in certain circumstances To complain to the Information Commissioner’s Office If you want to exercise your rights or have any questions, please use the contact options set out in this policy.

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

We reserve the right to amend and remove services and/or any part of the website (including the T&C's and Privacy Policy) at any time.

If you have any questions regarding this policy, please contact: Email: emma@allthingscustomer.co.uk Phone: 07700 345222